AivatikaAivatika
Diagnostic labs

WhatsApp test booking for diagnostic labs

Customers want to know what a test costs, whether they need to fast and if you’ll come to their home. Aivatika answers from your test catalogue and books a lab visit or a home collection slot.

Available today, with a lab template built in.

Live demo: you’re a customer of PrimeCare Diagnostics

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PrimeCare Diagnostics
Diagnostic lab & home collection · demo
Today

What your customers can do on WhatsApp

The agent answers from your own services, prices, people and hours, and every booking and conversation shows up in one dashboard for your team.

  • Prices and packages

    Every test and package from your catalogue, with what’s included and when reports are ready.

  • Preparation instructions

    Fasting hours and what to avoid, answered per test, and repeated in the booking confirmation.

  • Home sample collection

    Collection windows, the customer’s address and any extra charge, all taken in the chat.

  • Hand-off to your team

    Anything the agent can’t answer moves to your shared inbox with the whole chat, so staff pick it up without asking again.

Ask it what your customers ask

Tap a question to send it to the demo above.

Live in an afternoon

  1. Step 1

    Add your business

    Your tests, prices and collection slots. Our team can set it up with you.

  2. Step 2

    Connect WhatsApp

    Link your number through the official WhatsApp Business Platform.

  3. Step 3

    Take bookings

    Customers message as they do today. Bookings and chats land in your dashboard.

Questions

Can we offer home collection only in some areas?

Yes. You set the collection windows and the charges, and the agent explains them before taking the address.

Does it know which tests need fasting?

It answers from the details you add to each test in your catalogue, so customers get the same instructions your staff would give.

Can we offer packages as well as single tests?

Yes. Packages sit in the catalogue alongside single tests, with their own price and what they include.

Do customers need to install anything?

No. They message your WhatsApp number as they do today.

WhatsApp booking for other businesses

Start taking bookings on WhatsApp

Pick a template, add your services, and connect your number. Your first booking can arrive the same day.